In the coming days, businesses are going to become more reliant than ever on their digital strategy and digital platforms. Without wanting to sound too scaremonger, in many cases, it will be the deciding factor in whether they make it through the tough times or not.
The unusual, almost-total disappearance of all medium related to live events, interactions, and conferences, and the increasing barriers on face-to-face business, pose an enormous challenge. The key to durability is the development of ongoing eventuality to reduce against this loss.
B2B companies, in particular, rely on annual trade shows, business meetings, conferences, and exhibitions to network and build great customer relations. In industries that are not digital-friendly, they are also less sophisticated in their digital strategy, digital growth and customer relations strategies. For smaller businesses especially, used to getting new customers through word-of-mouth referrals or on the strength of a hard-won reputation, their loss is coming as a shock to them.
Covid-19 pandemic has re-shaped our daily routines as well as our working style. Social distancing is the new normal and the internet has played a major role in keeping us connected to the outside world. People are spending more time online now, more often than ever. Businesses are expected to witness a drastic shift in shopping behavior of millions of households as the pandemic will push more and more buyers to go online. According to research, consumers will seek convenience in the form of online shopping. Concerns around health and safety will become a priority as they will expect safer in-store and last-mile practices. With maximum users remaining indoors and spending more time on digital platforms, it makes sense to shift the focus of our marketing strategies from traditional means of print and outdoor activities such as hoarding and ATL/BTL activities to a digital and mobile campaign. After all, that’s where our customers are going to be. Right?
The benefits of digitally transforming your marketing activities are not a secret anymore. A data-oriented and researched approach makes it easier to identify and define our target audience. We can generate customized marketing campaigns to reach a specific set of customers and get a better Return on Investment. Adjusting the budget allocated to a campaign is possible with just the click of a button. Real-time data monitoring gives us real-time feedback by which we can redefine our strategy and save time as well as money. Such flexibility is not possible in traditional marketing methods.
If you haven’t realized the potential of Digital Marketing, now is the time to do so. And, for businesses that are already using the power of digital, now is the time to focus on expanding your reach, if not revenue or profit. It is also an excellent opportunity to engage with your customers, both existing and potential, at a deeper level with the help of different social media tools such as Facebook, Instagram, Blogs, Youtube, and many more.